Problem solving

Please make sure that you check our "Code Activation" section with all guidelines for the respective platforms available on GGlitch.com.

If you are still unable to activate your code, please get in touch with us via "Contact us" or  "Live Chat" for further assistance.

All orders are sent instantly upon payment verification.

Please ensure that you have provided all information for payment check which should not exceed from 5 to 10 Minutes.

If you have still not received your order after this delay, please get in touch with us via "Contact us" or  "Live Chat" for further assistance.

If you have not yet received your product via message on MercadoLibre, please check the status of your payment with MercadoPago. Funds can be kept in the verification process up to 48 hours, delivery is then instant upon payment confirmation.

Certain platforms require a few minutes for synchronization. If you have added the product but it did not show up, please ensure that you login/logout and check your library for the product to appear.

If you get an error message at the first activation attempt, please do check your library, as sometimes the product might be activated but the "invalid code" error shows up as a bug.

Depending on the platform, If you have activated a DLC you will have to either check in the games' settings or in-game directly for the content to be displayed.

If you have bought multiple codes, please make sure you are not trying to redeem twice the same code.

If after checking these steps your code remains invalid, please get in touch with us via "Contact us" or  "Live Chat" for further assistance.

System errors are extremely rare, yet they do unfortunately still occur.

Please ensure that you are correctly entering the characters in the same order which is displayed on the code that was sent to you as well as on the proper platform.

Please check the "Code Activation" section for more details on how to activate your code.

If you are still unable to activate your code after checking these steps, please get in touch with us via "Contact us" or  "Live Chat" for further assistance.

Please ensure that you double check for "B" instead of "8", "O" and "0", "6" and "G" etc, this is a common concern when entering digits and letters.

Please also ensure to respect case sensitivity, and in some cases, to remove "-" between sequences.

If after checking these steps you are still unable to activate your code, please get in touch with us via "Contact us" or  "Live Chat" for further assistance.